Go Back   Rangefinderforum.com > Cameras / Gear / Photography > Rangefinder Forum > Photography General Interest

Photography General Interest Neat Photo stuff NOT particularly about Rangefinders.

Closed Thread
 
Thread Tools Search this Thread Display Modes

Nikon - RIP
Old 01-12-2013   #1
AusDLK
Famous Photographer
 
AusDLK's Avatar
 
AusDLK is offline
Join Date: Feb 2006
Location: Austin, TX
Posts: 973
Nikon - RIP

Nikon offering a $700 rebate within weeks of my buying a D600 at full price followed by Nikon USA's insulting email correspondence and inaction afterward as I sought some recourse, has ended my 40 year love for Nikon and its cameras.

Gone is the D600 and shortly all of my Nikon gear (except for my 1960s Nikomat and 43-86mm zoom).

Enter the brave new world of the Sony A99. Wow.

So, good riddance Nikon -- this disrespected former customer will never buy or recommend one of your products ever again.
 

Old 01-12-2013   #2
DNG
Film Friendly
 
DNG's Avatar
 
DNG is offline
Join Date: Jul 2009
Location: Camby, Indiana. USA
Age: 62
Posts: 2,923
Enjoy your new love..
The A99 is reported as one of the best FF DSLRs....add some Zeiss glass when you can....
__________________
Feedback Link
Flickr: My Street
 

Old 01-12-2013   #3
Bruno Gracia
Registered User
 
Bruno Gracia's Avatar
 
Bruno Gracia is offline
Join Date: Feb 2011
Location: Ronda (Spain)
Age: 31
Posts: 720
Well done.
 

Old 01-12-2013   #4
Richard G
Registered User
 
Richard G's Avatar
 
Richard G is offline
Join Date: Feb 2009
Location: 37,47 S
Posts: 4,097
I think the M9-P dropped in price by more than double that amount, but only after some months of me buying it. So be it. I am no less happy with the camera. Either I was willing to pay the list price or I wasn't. I don't know the financial etiquette of price drops. Camera companies are in fierce competition, as evidences by you having a satisfactory alternative which is not even Canon. Nikon's marketing people told them they better drop the price. If the amount you paid was reasonable for what was on offer, I don't see why you would then ditch a whole system on the basis of this recent experience, unless you were planning to do so anyway. It was worth a try to see if you could get the rebate. Often there is a cut off. It might have been 30 days, for instance.
__________________
Richard
 

Old 01-12-2013   #5
ramosa
Registered User
 
ramosa is offline
Join Date: Jan 2008
Posts: 1,007
I'm like that, too. I am generally quite easy going, but when I'm slighted by a company, it becomes a lifetime ban. Enjoy the Sony. (While I only use rangefinders now, every now and then I wonder what I could do with camera like the A99.) Good luck!
 

Old 01-12-2013   #6
j.scooter
Registered User
 
j.scooter's Avatar
 
j.scooter is offline
Join Date: Jul 2010
Location: Toronto-ish
Posts: 755
I made the mistake of trying the 99 in store. Have been thinking about ever since. The ergos are just outstanding.
 

Old 01-12-2013   #7
x-ray
Registered User
 
x-ray's Avatar
 
x-ray is offline
Join Date: Jun 2005
Location: Knoxville, TN USA
Age: 67
Posts: 3,383
Post the letter. What was insulting?

Do you feel Nikon should rebate $700 to everyone that bought a camera before the offer? Where do you draw the line as to when people can claim a rebate? What would the grace period be. Seems like folks just before that grace period will be upset.

I would understand if you bought it in the time frame and they refused to honor it but weeks before.

This has happened to me before with canon but I accept that my timing was off which is no fault of canon. It happened last year with my M9 too. It's just the way life is.

You got rid of a fantastic camera.
 

Old 01-12-2013   #8
segedi
RFicianado
 
segedi's Avatar
 
segedi is offline
Join Date: May 2010
Location: Calgary
Posts: 1,218
I noticed that a Mamiya 50mm ULD dropped $25 about a week after I bought it from KEH. It was new and they had a few. I sent them a quick email and wasn't expecting much. But they surprised me and refunded the difference! Loyal customer gained.

Now, it's too bad that Nikon and Canon hadn't done their research as they both dropped some prices recently. I think the compact market took them by surprise. Sorry to here about Nikon's poor response. A partial refund would have been nice in your case as the rebate was considerable.
__________________
-----------------------

Segedi.com

Flickr

Twitter
 

Old 01-12-2013   #9
Travis L.
Registered Userino
 
Travis L.'s Avatar
 
Travis L. is offline
Join Date: May 2006
Location: yellow springs ohio USA
Age: 46
Posts: 366
I'm not sure I understand the basis for your argument.
 

Old 01-12-2013   #10
5:00 PM
It's a light machine
 
5:00 PM's Avatar
 
5:00 PM is offline
Join Date: Feb 2007
Posts: 146
I went through the D600 debacle and I'm done with Nikon until they regain their honesty and commitment to quality.
 

Old 01-12-2013   #11
sprokitt
Registered User
 
sprokitt is offline
Join Date: Apr 2010
Location: Space Coast, FL
Posts: 98
Ouch. Take that Nikon!!
Sadly, I don't think they much care what we think anymore....
 

Old 01-12-2013   #12
pkreyenhop
Registered User
 
pkreyenhop's Avatar
 
pkreyenhop is offline
Join Date: Sep 2005
Location: Down Underer
Posts: 128
Hard to believe that you guys are complaining about price drops!
 

Old 01-12-2013   #13
Range-rover
Registered User
 
Range-rover is offline
Join Date: May 2012
Posts: 1,572
Face it guy's all these company's are the same it's all about money, so if you
purchased a camera when it first comes out and six month later or so they
drop the price it's not Nikon's or whoever fault. Sony might do the same thing
as well who know's, it's that amazing world of Digital!

Range
 

Old 01-12-2013   #14
x-ray
Registered User
 
x-ray's Avatar
 
x-ray is offline
Join Date: Jun 2005
Location: Knoxville, TN USA
Age: 67
Posts: 3,383
Quote:
Originally Posted by sprokitt View Post
Ouch. Take that Nikon!!
Sadly, I don't think they much care what we think anymore....
I don't think many companies care about us. They only care about our money. I've gone through some problems with apple too. I went throug a big fight with Honda motors over a safety recall that they recalled just enough to satisfy thevfederal gov. They stopped the recall just before my wife car vin number and her car had the faulty parts but they would not honor our claim. Until a large enough group of customers quit buying their products to have an impact on their bottom line they Will continue to abuse customers.

In this case I think Nikon was right. If you buy outside the dates its just tough luck. I don't think it would have been fair for others or good business to rebate to someone who bought weeks earlier. It's not like he bought at 11:59 pm the day before the price drop started.
 

Old 01-12-2013   #15
AusDLK
Famous Photographer
 
AusDLK's Avatar
 
AusDLK is offline
Join Date: Feb 2006
Location: Austin, TX
Posts: 973
My point is that early adopters were screwed. Dropping the price by ~25% within the first six months or so was an insult. It showed me that the camera was overpriced in the first place and I was gouged when I could be.

Having a $100 or $200 holiday rebate on the camera would have been reasonable (from my point of view) to spur sales -- but a drop of that much so soon after introduction is what I'm reacting to.

And, of course, after (too short) a period of time the value of anything digital dries up. That's a completely different situation.

I know that dealers across the country were outraged by this rebate. They may have sold some cameras, but overall, it was a customer relations nightmare for them. I count myself VERY FORTUNATE as I did get resolution (no thanks to Nikon USA) and I have moved on.

The flippant attitude of Nikon USA customer service only added to my ire.

It was basically a F**K YOU albeit polite and shrouded in customer support babble.

Well, back at you Nikon. You reap what you sow.
 

Old 01-12-2013   #16
5:00 PM
It's a light machine
 
5:00 PM's Avatar
 
5:00 PM is offline
Join Date: Feb 2007
Posts: 146
The instant discounting was pretty annoying, but what really pisses me off is that they shipped thousands of defective D600s and are now lying about it IN WRITING. I ended up returning two of them for the same ridiculous sensor contamination problem. I have no FF Nikon gear and I won't be buying any after this.
 

Old 01-12-2013   #17
Travis L.
Registered Userino
 
Travis L.'s Avatar
 
Travis L. is offline
Join Date: May 2006
Location: yellow springs ohio USA
Age: 46
Posts: 366
If I learned anything in the decade or so I worked at a camera store. It's that you never communicate problems like this directly with the company.
Be it Nikon, Sony, Canon, whoever. You fall back on the dealer, and we in turn would turn it over to our sales rep to do the dirty work.
Most of our reps gave us a couple week grace period when it came to rebates and warranty claims. A happy customer was in their best interest.
I can't remember ever having an issue like this that went unresolved.
 

Old 01-12-2013   #18
JSU
Going dark
 
JSU is offline
Join Date: Jul 2009
Posts: 103
This is but one reason I never buy a camera within its first year in the market. I prefer to allow the excitement of a new item to cool and let the market dictate the price of an item, rather than the manufacturer.

I didn't buy a M9-P until they were listed as discontinued. I wanted a M9 for several years, more so when the M9-P was announced.
 

Old 01-12-2013   #19
leicapixie
Registered User
 
leicapixie is offline
Join Date: Jun 2011
Location: Toronto.Canada
Posts: 1,151
The modern camera is not an investment...like all electronic goods, the price goes down, as time marches on. reality a memory card on my Pentax Optio a whole 64MB cost 6 times as a 4GB card, bought a few weeks ago! Should i storm their offices? My brand new Leica M3 ,1967. arrived with no rfdr! Sure 3 signatures on guarantee, at i guess a party bash.. Did i get another? No. Assembly finished in South Africa. It's still in service..
Get over it! i wait before buying any new model. Too many teething problems.
 

Old 01-12-2013   #20
AusDLK
Famous Photographer
 
AusDLK's Avatar
 
AusDLK is offline
Join Date: Feb 2006
Location: Austin, TX
Posts: 973
@Travis L

And it was my dealer that resolved this for me ultimately but did so without me directly asking them to. This particular dealer has been very good to me over the years and I felt that asking for anything special was out of line.

I mean, it wasn't the dealer's fault or idea to introduce this rebate. I certainly didn't blame them and, in the end, I didn't want them to get stuck with any loss and/or a camera they couldn't return.

My goal with Nikon USA, as fruitless as it might have been, was to insure that the camera could be returned with no dealer penalty. If not, I planned to keep it and deal with the loss when reselling it myself.

As I wrote before, it turned out well for me in the end -- but I wonder how many other D600 buyers weren't so fortunate.
 

Old 01-12-2013   #21
btgc
Registered User
 
btgc's Avatar
 
btgc is offline
Join Date: Jul 2007
Posts: 4,720
I see potential problem and also possibility when someone goes full circle banning major companies.
__________________
MyFlickr
 

Old 01-12-2013   #22
gavinlg
Registered User
 
gavinlg's Avatar
 
gavinlg is offline
Join Date: Feb 2007
Location: Melbourne VIC
Posts: 4,831
I dislike nikons customer service attitudes. Canon and Fujifilm have both been really good to me.
 

Old 01-12-2013   #23
nobbylon
Registered User
 
nobbylon's Avatar
 
nobbylon is offline
Join Date: Nov 2006
Location: Nederlands
Posts: 2,524
I really don't see what the problem is. You chose to buy at the price you paid. It was just bad timing on your part. I doubt that your switching to Sony will affect anything other than you missing out on a great camera experience.
Anything that is relatively new in release is always going to be priced at a premium. Early adopters nearly always pay higher prices and it's not Nikons fault that someone decides to buy at the tail end of this cycle. Sorry.
 

Old 01-12-2013   #24
Richard G
Registered User
 
Richard G's Avatar
 
Richard G is offline
Join Date: Feb 2009
Location: 37,47 S
Posts: 4,097
I had good service from Fuji Australia, via my dealer. Being a Leica camera and Zeiss lens buyer from VanBar (only one of each) didn't hurt, but the store is great and keeps good relations with their reps, obviously.
__________________
Richard
 

Old 01-12-2013   #25
S.H.
Picture taker
 
S.H.'s Avatar
 
S.H. is offline
Join Date: Sep 2007
Location: Near Bordeaux (France)
Age: 34
Posts: 416
Quote:
Originally Posted by nobbylon View Post
I really don't see what the problem is. You chose to buy at the price you paid. It was just bad timing on your part. I doubt that your switching to Sony will affect anything other than you missing out on a great camera experience.
Anything that is relatively new in release is always going to be priced at a premium. Early adopters nearly always pay higher prices and it's not Nikons fault that someone decides to buy at the tail end of this cycle. Sorry.
Exactly. You want to be early, you pay more. You wait, you pay less. And sometimes there are special offers. So what is really the problem here? (except that modern camera bodies have a too short life).
__________________
some pictures
 

Old 01-13-2013   #26
uhoh7
Registered User
 
uhoh7 is offline
Join Date: Jan 2011
Posts: 2,563
Omg. I can understand being mad about sensor issues, for sure. Anger about price drops is ridiculous. My Sony nex 5n is not worth half what it was a year ago. Should I be pissed?

Early adopters always take risks to have cool stuff first. Look at the Fuji rush and hangover. The funny thing is how sony's desperate quest for market share drew such a chorus of pshaws. The nex 5 was laughed at widely at inception.

Basically the whole point of 35mm photography began with the idea of a truly portable camera. Contax began the bloat, and the Slr revolution, sans Olympus, pushed it. But these huge FF DSLRs are over the top, a99 and even the m9 included. We will soon have an FF the size of the original Leica, and it's long past time.
 

Old 01-13-2013   #27
steveniphoto
Registered User
 
steveniphoto is offline
Join Date: May 2012
Posts: 243
i, along with others here, dont understand what your issue is. i mean cmon man its bad luck. you act like Nikon personally wanted to screw you out of $700.

i buy a lot of groceries. i spend up to $70 on the average week and hundreds during the holiday season. many times, things go on sale after i bought them at regular price. does that entitle me to a refund? no.
 

Old 01-13-2013   #28
thegman
Registered User
 
thegman is offline
Join Date: Sep 2009
Location: Australia
Age: 36
Posts: 3,826
I get how it's frustrating to miss out on a price drop, but we've probably all paid for something and then seen it cheaper somewhere else, or the price is cut for some reason. Nikon put the D600 on the market at a price, the customer may feels it's a fair price and buy it. If the price then goes down, well, it's annoying, but Nikon has not wronged you, all ends of the deal have been held up, you got the camera at what you felt was a fair price.

Electronics prices go down, it's a fact of life, and one we're all aware of when buying. Sometimes they'll drop overnight, and sometimes it'll take 6 months, in end, it does not make much difference.

I agree with steveniphoto, it's bad luck, nothing more.

Good luck with A99 though, a full frame EVF-based camera is an interesting bit of kit for manual glass. I've found the DSLRs often need their focus screens shimmed to be accurate with the manual lenses, I'd expect that point to be moot on a A99.
__________________
My Blog
 

Old 01-13-2013   #29
Addy101
Registered User
 
Addy101 is offline
Join Date: Oct 2012
Location: Netherlands
Posts: 1,423
I can understand the frustration. Nikon clearly showed disrespect to its loyal following. And yes, those who say that you paid what you thought it was worth, are right. That doesn't mean you can't feel like they've treated you unfair. Going to another mount because of this might be a bit drastic....

However, here on the Alpha side, live is great. Visit us other Alphists over at Dyxum.com. It has great resources. Second hand Minolta AF lenses work perfect on your A99, so some great deals are to be had! And did you know that some Minolta lenses were developed together with Leica? Alpha mount has Leica and Zeiss AF.....
__________________
Das Bild ist ein Modell der Wirklichkeit - Wittgenstein
 

Old 01-13-2013   #30
daveleo
quello che .
 
daveleo is offline
Join Date: Oct 2010
Location: People's Republic of Mass.
Posts: 3,496
Sorry for your bad feelings about the price, but I have to agree with others here - that you have to expect big price drops in camera bodies, and you can't expect a company to reimburse early adopters when it happens.

The good side is maybe you are ready to jump ship and try out some new brand - that could be fun !


EDIT: I just re-read your posting. Yeh, if it's $700 and really was just a few weeks, Nikon (or the dealer) should do something ? ? to keep it's angry customers happy.
__________________
Dave


"I photograph my fantasies" .... Man Ray
 

Old 01-13-2013   #31
tunalegs
Pretended Artist
 
tunalegs's Avatar
 
tunalegs is offline
Join Date: Sep 2011
Posts: 1,721
A lot of people are acting like paying $700 too much is the equivalent of losing a $20 bill. I'd have to say it depends on how many weeks a "matter of weeks" is, but if I had paid several hundred more for something than it was worth, I'd be mad too.
 

Old 01-13-2013   #32
Bike Tourist
Registered User
 
Bike Tourist's Avatar
 
Bike Tourist is offline
Join Date: Dec 2005
Location: Central California
Age: 80
Posts: 1,024
The price drop was aided by fluctuations in the yen/dollar exchange. All consumer goods are subject to situations where they are discounted. What would you have them do? Maintain the same price throughout the product life? Ask your opinion before changing the price? I think we've all been in this position at one time or the other.

It's not a photographic or camera performance issue.
__________________
Dick Thornton

Stock Portfolio:
http://www.shutterstock.com/g/biketourist
 

Old 01-13-2013   #33
sanmich
Registered User
 
sanmich's Avatar
 
sanmich is offline
Join Date: Nov 2006
Posts: 3,251
If I was to see a major price drop on a camera I was an early adopter of, just because me and lots of others have had problems with the camera, I think I would be kind of pissed off.
I would feel like a guinea pig for the company, and the experiment didn't go too well...
__________________
Michael

Gloire a qui n'ayant pas d'ideal sacro-saint se borne a ne pas trop emmerder ses voisins (Brassens)

My site
 

Old 01-13-2013   #34
Range Loser
Registered User
 
Range Loser's Avatar
 
Range Loser is offline
Join Date: Feb 2006
Posts: 128
I agree with most people here, when you choose to buy a camera is up to you, they nearly always drop in price. I waited about 9 months to get the D800 and saved about 750. That's just the market, you wait patiently or pay a premium.
__________________
D700 and D800 + Nikkors for everyday.
Fuji TX1 and a few old Zorki's/Fed's for special occasions.
 

Old 01-13-2013   #35
Spanik
Registered User
 
Spanik is offline
Join Date: Feb 2012
Posts: 1,203
Always too soon, always too late. The problem of digital equipment.
 

Old 01-13-2013   #36
Soeren
Registered User
 
Soeren is offline
Join Date: Jul 2008
Location: Naestved, Denmark
Posts: 384
Camerabuyers memory must be lacking in the light how many firmwareupdates etc. most new products undergo the first year or so. The cameras are maturing during their lifespan to a certain point and of cource Nikon, Canon, Sony and Fuji, just to name a few, are squizing their costumers for every penny possible in the first period after a product release, Would you expect differently? Afterall they have a bottomline and theyll have to make money to make the next generation possible. Prices are subject to change so you just have to think it over before buying and dont look back. In the end you payed what you where ready to pay and considered it a fair price. That pricething happens all the time here when it comes to cars and we are talking 180% taxed products here
Best regards
__________________
Sren

 

Old 01-13-2013   #37
Al Patterson
Ferroequinologist
 
Al Patterson is offline
Join Date: Aug 2005
Location: Columbus GA USA
Age: 60
Posts: 2,729
Quote:
Originally Posted by Travis L. View Post
I'm not sure I understand the basis for your argument.
I understand it, but think he was over reacting. Read x-ray's message, it's better written than what was my initial reaction to the original post.

I avoid this type of thing by buying refurbs or last years model...
__________________
Al Patterson

Canon QL17 GIII
Leica CL 40mm Summicron-C 50mm Hexanon
Yashica Electro 35 GSN
 

Old 01-13-2013   #38
Fraser
Registered User
 
Fraser is offline
Join Date: Aug 2007
Location: Scotland
Posts: 1,159
As already said its annoying but you are always going to be a guinea pig buying cameras soon after they are released. Did you not loose even more money when you switched to Sony?
I would have just stuck with the Nikon so as not to have a Sony
 

Old 01-13-2013   #39
Timmyjoe
Registered User
 
Timmyjoe's Avatar
 
Timmyjoe is online now
Join Date: Jan 2009
Location: Chicago, IL
Posts: 1,567
I think it's kind of a childish reaction to the situation, to dump all your gear because of the way one customer service individual treated you.

Also, according to Ken Rockwell, your D600 was the same camera as the Nikon D4, which costs thousands and thousands more, so you got a really good deal on your D600, no matter what you originally paid.

Best,
-Tim
__________________
http://www.timcarrollphotography.com

New Photo Books
Sturgis Stories & Scenes From Sturgis
now available
 

Old 01-13-2013   #40
Mark C
Registered User
 
Mark C is offline
Join Date: Dec 2012
Posts: 329
It is frustrating; I've pretty much given up buying new digi stuff. I do shop and shop, but hardly ever get around to buying anything. But that is largely because I don't have an immediate need. If you have a job or project that requires something, then you buy it at the price you are comfortable with and move on. I bought my Epson 4900 at a good price. Apparently people pay double what I did (well more than $700 difference). The digital gear marketplace is nutty.

Moving to Sony is helping this somehow? I presume you've now lost even more than the $700 you were upset about. So, sure, it's all a matter of principle, but Sony is somehow better? Sony Corp is known for caring about its customers' feelings?

Maybe if the world threw away its Nikons in disgust it would make a difference, but I bet they found plenty of buyers with the $700 rebate, and that there are plenty more buyers for bargain priced gear from a few Nikon deserters.
 
Closed Thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -8. The time now is 15:38.


vBulletin skin developed by: eXtremepixels
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.

All content on this site is Copyright Protected and owned by its respective owner. You may link to content on this site but you may not reproduce any of it in whole or part without written consent from its owner.