One small difference between service with DAG and the current Leica service is...communication and expectation. Don (DAG) has always given me an honest estimate of how long before he can complete a service -- and he's usually close in that estimate. He also responds to 99% of my emails asking about status (which I don't often do because its not necessary). Leica just hasn't been very communicative and forthcoming with honest information.
Now that Raid has received back his M9, I'm getting hopeful mine will come home soon as well. If I remember correctly, Raid sent his in about a week before I sent mine. I honestly miss the M9.