I Hate VUESCAN.
Old 02-09-2019   #1
jmpgino
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I Hate VUESCAN.

Nothing but trouble with this software. Using a Nikon 8000ED on 120 roll film. It does auto focus, then starts to scan but only for a second then stops !!!
Have tried 35mm carrier and it does the same. Only once after repeated efforts did it do a single scan. Tried to contact the company but they ask for something that I can not find on the computer. offset and spacing numbers make no sense at all, put in 9cm for spacing and it still will not produce a preview or a scan.
My old computer had the lovely Nikon 32 software but it will not work on this new 64 computer I have just got.
Can anyone help me please.......
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Old 02-09-2019   #2
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I never got to grips with viewscan but never had problems to the extent you have. I have a canoscan 8800F and had to run it on 64bit system - which was a bit of a pain but eventually found suitable drivers and now it runs well. Have you thought of installing VM-ware on you computer with Nikon software?
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Old 02-09-2019   #3
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Tried to contact the company but they ask for something that I can not find on the computer
Can you elaborate on this? Sounds like the company rep was on the way to helping you, so what happened next?

What couldn't you (or they) find?
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Old 02-09-2019   #4
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I've been using Vuescan with a ColorPerfect plugin on a Nikon 9000 for 7-8 years and I can't recall any issues, other then scanning a bit flat. Most people with coolscans have good success with Vuescan.

If you want to use Nikonscan, you could always buy an old computer and dedicate it solely to scanning.
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Old 02-09-2019   #5
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Never had any trouble with VueScan or with its very helpful owner/developer Ed Hamrick.
User error!
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Old 02-09-2019   #6
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Make sure you don't have a hardware issue before going after very mature and stable software.
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Old 02-09-2019   #7
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Buy “The VueScan Bible” and study it.
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Old 02-09-2019   #8
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I LOVE Vuescan!
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Old 02-09-2019   #9
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I use Vuescan on a Minolta Scan Dual IV and absolutely love it!!!
Never had an issue
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Old 02-09-2019   #10
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Vuescan isn't your problem.

The Nikon 8000ED is a Firewire scanner, and new computers don't come with Firewire. A lot of people are trying to use USB to Firewire adapters for these scanners and most of the time they give the kinds of issues you're experiencing.

The 8000ED came with a Firewire PCI card to put in the computer, but it probably won't work on modern systems.

What you'll need to do is try to find a Firewire card that works with modern PCIe slots found in new computers, or get an old computer to run your scanner from.
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Old 02-09-2019   #11
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I run Vuescan on three scanners into a 12 core Mac...Epson V750, Minolta DiMage 5400, and Nikon 9000ED with NO problems. Ed has always been helpful if I've had any questions. Great software and a bargain for what it does.
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Old 02-09-2019   #12
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Quote:
Originally Posted by Chriscrawfordphoto View Post
A lot of people are trying to use USB to Firewire adapters for these scanners and most of the time they give the kinds of issues you're experiencing.
Anybody using those adapters can be super happy if his/her Coolscan still works at all.
Those adapters are known to fry the FireWire boards in the Coolscans...
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Old 02-09-2019   #13
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I run Nikon Scan under Windows 10. Works perfectly. Here is a link to the directions, for anyone who may be interested.

http://www.shtengel.com/gleb/getting...under_Win7.htm
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Old 02-09-2019   #14
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I had this issue which sounds very similar to what you're experiencing;
http://www.shtengel.com/gleb/Nikon_c...ire_repair.htm
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Old 02-09-2019   #15
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It is common problem with any obsolete product and new computers, OS.
You need to cooperate with person in between, who was at least willing to help you.
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Old 02-09-2019   #16
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Vuescan is THE BEST. The other BEST is Silverfast. They both need commitment and perseverance to set up properly, working with Lightroom, Photoshop - what ever to your colour profiles, macros, settings right. I hope you find a solution, but I can tell you Vuescan is not the problem.
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Old 02-09-2019   #17
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Vuecan has a steep learning curve but it ultimately the best scanning software.

Sounds like you might have driver issues.
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Old 02-10-2019   #18
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Originally Posted by predicolous View Post
Anybody using those adapters can be super happy if his/her Coolscan still works at all.
Those adapters are known to fry the FireWire boards in the Coolscans...
Curious to know more about that. I have a Coolscan 9000 that I'm currently still running on an old MacBook Pro with Nikon Scan. Works well but the old MBP doesn't have that mach RAM and the battery needs to be replaced so I was thinking about just spending the money for a license of Silverfast instead and running it on my 2018 MacBook Pro. The problem is, of course, that I'd have to use an adapter. Either an Apple Firewire->TB + TB->USB-C or one of those OWC Docks (which costs a small fortune). Would I run into any problems with that?
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Old 02-10-2019   #19
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Originally Posted by Thatspec View Post
I had this issue which sounds very similar to what you're experiencing;
http://www.shtengel.com/gleb/Nikon_c...ire_repair.htm
Glad there's someone that's actually helping, this post is a godsend! Thank you very much.

I have a 8000ED with the similar issue that led me to assume it's bricked, and had been sitting in storage for years. Now I should take a more serious look into it.
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Old 02-10-2019   #20
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jmpgino - I believe Chris Crawford hit the nail on the head. Your new computer doesn't properly support a Firewire connection.


My Nikon Coolscan 8000 and 4000 are now older than dirt and about four years ago moved over to a Mac platform - which does allow me to at least use a Firewire 800 to 400 cable, with an also needed Thunderbolt to Firewire 800 cable. The scanners are Firewire 400. The older 2012'ish iMac I'm using has Thunderbolt ports.

Vuescan is what it is - somewhat archaic in its interface - and - comes with a learning curve - but it works on both of the above scanners.
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Old 02-10-2019   #21
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OP, how bout dedicated old laptop just to run your favorite scanner software? Just scan into USB drive and when done, proceed with your new PC?
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Old 02-10-2019   #22
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I recently got a used PC that has the FireWire connection, downloaded windows 10 and then Vuescan Pro.
It worked one day and not the next. Then uninstalled the software, got it going and then again it stopped.
Like I say, it performs the autofocus, then starts the scan but after two seconds it stops. There is no help that I can get help on the issue. It worked fine on the 32 bit computer but will not now on the newer 64 bit.
When I got the scanner back in 2004 I did not have to do anything to my PC other than download the software provided by CD.
My old PC still works but I have to put a big fan on the side to keep it cool, even though the fan inside works and it is as clean as new. I was told the hard drive could be on its way out.
I only use the PC for scanning negatives, to see if they are worth printing.
My trouble is I am 61 and not computer savvy. Contacted the local tec college teacher for some help, offered to pay a student cash but he did not even have the decency to even reply.
I am getting sick and tired of this modern world.
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Old 02-10-2019   #23
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I recently got a used PC that has the FireWire connection, downloaded windows 10 and then Vuescan Pro.
It worked one day and not the next. Then uninstalled the software, got it going and then again it stopped.
Like I say, it performs the autofocus, then starts the scan but after two seconds it stops. There is no help that I can get help on the issue. It worked fine on the 32 bit computer but will not now on the newer 64 bit.
When I got the scanner back in 2004 I did not have to do anything to my PC other than download the software provided by CD.
My old PC still works but I have to put a big fan on the side to keep it cool, even though the fan inside works and it is as clean as new. I was told the hard drive could be on its way out.
I only use the PC for scanning negatives, to see if they are worth printing.
My trouble is I am 61 and not computer savvy. Contacted the local tec college teacher for some help, offered to pay a student cash but he did not even have the decency to even reply.
I am getting sick and tired of this modern world.
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Old 02-10-2019   #24
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Quote:
Originally Posted by jmpgino View Post
I recently got a used PC that has the FireWire connection, downloaded windows 10 and then Vuescan Pro.
It worked one day and not the next. Then uninstalled the software, got it going and then again it stopped.
Like I say, it performs the autofocus, then starts the scan but after two seconds it stops. There is no help that I can get help on the issue. It worked fine on the 32 bit computer but will not now on the newer 64 bit.
When I got the scanner back in 2004 I did not have to do anything to my PC other than download the software provided by CD.
My old PC still works but I have to put a big fan on the side to keep it cool, even though the fan inside works and it is as clean as new. I was told the hard drive could be on its way out.
I only use the PC for scanning negatives, to see if they are worth printing.
My trouble is I am 61 and not computer savvy. Contacted the local tec college teacher for some help, offered to pay a student cash but he did not even have the decency to even reply.
I am getting sick and tired of this modern world.
I definitely hear you about the modern world, and can empathize about getting old scanners to work with used PCs, no matter what software you use. Also I think it's lame that Nikon has abandoned their scanners by not making software that allows them to function with modern computers. Anyway...

Does your scanner work properly today if you run Vuescan on the 32 bit machine? If so I think that would rule out problems with the scanner, and you could focus on the other potential sources of trouble.

Maybe consider changing the title of your post to avoid giving Vuescan an undeserved bad reputation. It's unclear to me if your problem is your scanner, the computer, the operating system or Vuescan. But as others have already mentioned, it is unlikely that your problem is with Vuescan, which is very robust software.
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Old 02-10-2019   #25
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Well if it’s robust it certainly is not user friendly. The scanner works perfectly on the 32 bit PC, ended up hooking it up today to scan a film I developed yesterday.
My issue is why it worked last week and then yesterday it was back to the old issues.
I have avoided Nikon equipment since three of their cameras failed on me, a cooipix, 35TI and a D70. Now this scanner is becoming a pain.
If I go digital again it will be a back for my Hasselblads and or a Leica Digital rangefinder. I have an M6 and M3 that have not been used in years since I am a120 roll film user.
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Old 02-10-2019   #26
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Quote:
Originally Posted by jmpgino View Post
Well if it’s robust it certainly is not user friendly. The scanner works perfectly on the 32 bit PC, ended up hooking it up today to scan a film I developed yesterday.
My issue is why it worked last week and then yesterday it was back to the old issues.
I have avoided Nikon equipment since three of their cameras failed on me, a cooipix, 35TI and a D70. Now this scanner is becoming a pain.
If I go digital again it will be a back for my Hasselblads and or a Leica Digital rangefinder. I have an M6 and M3 that have not been used in years since I am a120 roll film user.



The scanner you're using is damn near 20 years old. To expect it to work forever without ever needing repair is unrealistic. Same goes for the three Nikon cameras you mentioned. They were all consumer cameras, not pro gear.
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Old 02-10-2019   #27
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I suggest three things:

1. Test the scanner on your old PC again. Is it sill working flawlessly?
2. If yes please describe your setup and the Connection to the pc as good as you can. Providing pictures and videos of the connection and the missbehaving helps to identify what’s wrong
3. if not, contact Gleb Shtengel and send him the scanner to have a look at it.

It’s very likely that your FireWire chip on the Coolscan malfunctions which is known to happen at the age the scanners are in (what other product do you still use that’s as old as the scanner?)

And yes that defect can be caused by the switch to a new pc if you’re unlucky
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Old 02-10-2019   #28
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Originally Posted by jmpgino View Post
Well if it’s robust it certainly is not user friendly. The scanner works perfectly on the 32 bit PC, ended up hooking it up today to scan a film I developed yesterday.
My issue is why it worked last week and then yesterday it was back to the old issues.
I have avoided Nikon equipment since three of their cameras failed on me, a cooipix, 35TI and a D70. Now this scanner is becoming a pain.
If I go digital again it will be a back for my Hasselblads and or a Leica Digital rangefinder. I have an M6 and M3 that have not been used in years since I am a120 roll film user.
Ok stick with the hate. Good luck!
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Old 02-10-2019   #29
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The scanner works perfectly on the 32 bit PC, ended up hooking it up today to scan a film I developed yesterday.
Then use a 32-bit PC.
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Old 02-10-2019   #30
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You might want to look at this thread over on DPREVIEW. He points out that there may be an issue with which chip the Firewire card is using:

https://www.dpreview.com/forums/post/60767651
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Old 02-10-2019   #31
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Sounds like people don’t mind spending good money on something now and expecting it to fail even with little use down the road.
$35,000 of Hasselblad V system never a SINGLE PROBLEM IN 35 Years of use. Leica M series $10,000 also never a problem in 25 years.
Zeiss Super Ikonta 66 years of trouble free use.
Nikon electrical stuff, 17 years and everything a problem.
So the modern world is a disposable one.
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Old 02-10-2019   #32
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I run Vuescan to operate my LS8000 on a 64-bit computer and it operates just fine. I think I bought a PC card for this purpose (search for it, they are cheaper than the cable). Vuescan isn't typically the problem but grit, gum and "stuff" that gunk up the servos in the scanner's drive system.
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Old 02-10-2019   #33
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Originally Posted by jmpgino View Post
Sounds like people don’t mind spending good money on something now and expecting it to fail even with little use down the road.
$35,000 of Hasselblad V system never a SINGLE PROBLEM IN 35 Years of use. Leica M series $10,000 also never a problem in 25 years.
Zeiss Super Ikonta 66 years of trouble free use.
Nikon electrical stuff, 17 years and everything a problem.
So the modern world is a disposable one.
Don't mean to interrupt your get-off-my-lawn moment but the only way you've had a Hasselblad system for 35 years with no problems is if you never actually used it. Are you saying you've never had a light leak? never needed to maintain a lens? Hassys need maintenance to function properly, like any camera. Why would a modern digital camera or scanner be different?

I have two Hassy lenses about to be serviced now. Why? because I use them.
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Old 02-10-2019   #34
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I exercise my lenses every month. Just developed in the last two months 22 rolls of Acros and 30 rolls of TMax 400. So I obviously use them probably more than you do yours. Never needed to have a lens serviced yet. I change my light screens on my A12 backs on my own and surprisingly I just checked my oldest back this afternoon, it was last changed by me in 2003 and is still fine. I have dated logged when checked or changed.
Only service I have had done was my SWC/M and a back I dropped when changing it over.
By using these cameras they stay in working condition.
I even service my Mercedes ML350 Bluetec Diesel that pulls our Airstream 25 Footer, my Chevrolet Tahoe and my wife’s convertible.
I doubt I will ever service my lenses or cameras but I could if I wanted to learn.
Landed on my Rolleiflex 3.5 F last December after slipping at the Grand Canyon on ice. Now that repair is costing me $750 with Harry in California.
Leica M6 since not using it for ten years has made the slow speeds out. But my rather superb Hasselblad collection is in excellent condition thank you Jawarden.
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Old 02-10-2019   #35
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The scanner you're using is damn near 20 years old. To expect it to work forever without ever needing repair is unrealistic. Same goes for the three Nikon cameras you mentioned. They were all consumer cameras, not pro gear.

Lets see. We can keep 40 year old enlargers (at least) working but we can't keep 20 year old scanners working.



Interestingly the scanner does still work but certain corporations have decided to junk certain IO ports which allow the scanner to communicate with the computer.



That wouldn't be so they are able to charge more money for newer hardware. Would it??



Naah! What am I thinking? Couldn't be that.
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Old 02-10-2019   #36
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It could be that the newer I/O ports carry more information faster than the old I/O ports. There is a difference between a serial port (remember them?) and a Thunderbolt 3 port. Maybe you prefer external SCSI drives, but I'll go with the faster, less cumbersome alternatives.
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Old 02-10-2019   #37
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I exercise my lenses every month. Just developed in the last two months 22 rolls of Acros and 30 rolls of TMax 400. So I obviously use them probably more than you do yours. Never needed to have a lens serviced yet. I change my light screens on my A12 backs on my own and surprisingly I just checked my oldest back this afternoon, it was last changed by me in 2003 and is still fine. I have dated logged when checked or changed.
Only service I have had done was my SWC/M and a back I dropped when changing it over.
By using these cameras they stay in working condition.
I even service my Mercedes ML350 Bluetec Diesel that pulls our Airstream 25 Footer, my Chevrolet Tahoe and my wife’s convertible.
I doubt I will ever service my lenses or cameras but I could if I wanted to learn.
Landed on my Rolleiflex 3.5 F last December after slipping at the Grand Canyon on ice. Now that repair is costing me $750 with Harry in California.
Leica M6 since not using it for ten years has made the slow speeds out. But my rather superb Hasselblad collection is in excellent condition thank you Jawarden.

Your maintenance routine for your Hassy matches with best practices recommended by Hasselblad and the better service techs like David Odess. They both recommend service intervals of never. Oils used by Hasselblad are of the permanently clean and never gummy variety, and the gears in Hasselblad bodies and Zeiss lenses naturally repel dust, moisture and debris. If you twiddle them every month they'll last until the sun burns out.

Mercedes has similar recommendations. No maintenance, just exercise 'em and they're fine.

You've been very fortunate with your gear (except for the falling/dropping). I hope it continues for you. It sounds like you have your solution for the scanner too, just use the older computer.
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Old 02-10-2019   #38
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I have a very wealthy friend in Switzerland who has every single lens of the Hasselblad range and a bunch of the V system bodies. We have been communicating a lot recently since we met up again on Santorini for a week in November last year. So it’s turned out he has not been exercising his lenses and he is in trouble. Service over there is astronomical, his mother lives in Athens and no one there services this stuff. He has relatives in New York and he comes over here because he works getting European drugs approved in the USA.
All that aside, I have been giving him scanner advice and pointed him towards the Hasselblad scanner selection, if I was younger I would splash on the cheaper one but I doubt I have another 15years of photography in me, so will not.
My plan if not cremated is 503CW with 50 mm FLE in left hand set at F5.6 at 1/125 second with a nice Black and White Film in the back !!!!!!!
I will continue to look for a reasonable Hasselblad scanner in the meantime, while looking for another 32 bit PC to get the Nikon going reliably. I will then have four PC’s, two laptops and an iPad, total insanity.......
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Old 02-10-2019   #39
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Quote:
Originally Posted by jmpgino View Post
I recently got a used PC that has the FireWire connection, downloaded windows 10 and then Vuescan Pro.
It worked one day and not the next. Then uninstalled the software, got it going and then again it stopped.
Like I say, it performs the autofocus, then starts the scan but after two seconds it stops. There is no help that I can get help on the issue. It worked fine on the 32 bit computer but will not now on the newer 64 bit.
When I got the scanner back in 2004 I did not have to do anything to my PC other than download the software provided by CD.
My old PC still works but I have to put a big fan on the side to keep it cool, even though the fan inside works and it is as clean as new. I was told the hard drive could be on its way out.
I only use the PC for scanning negatives, to see if they are worth printing.
My trouble is I am 61 and not computer savvy. Contacted the local tec college teacher for some help, offered to pay a student cash but he did not even have the decency to even reply.
I am getting sick and tired of this modern world.
If you are not familiar with computer inner parts watch this first:
https://www.cybrary.it/course/comptia-aplus/
The beauty of modern world - you could learn a lot of things for free on-line.


Check if your old computer has OS this software is supported.
It goes as old as Vista and supports 32-bit.
https://www.acronis.com/en-us/personal/disk-manager/
It is not very difficult application.
http://dl.acronis.com/u/pdf/ADD12.5_userguide_en-US.pdf
Create its bootable CD. Restart computer with connected external drive and after CD boots copy entire hard drive as image file to external hard drive. Replace old hard drive with same or larger size new hard drive. Boot from same CD and move the volume copy of old hard drive to new one. Reboot without CD. This should be it, you'll have new hard drive with exactly the same as on old one.
If network card or any card will not works, reinstall it in Windows (driver).

If computer needs extra cooling fan to run, it might be not a hard drive.
For example how to change heat paste. https://www.howtogeek.com/192196/5-c...m-overheating/
It is less difficult than dealing with Mers. Same logic is applicable. Everywhere where heat and gasket is involved it will deteriorate over time.


Teachers are students are not fixing anything. One is busy to get students paper certified and students could barely get paper certified so "busy" they are.
You need the student who runs it as the business. Just like cars shops, where should be computer shops. Just as with car shops, check their reviews first.
It could be just one person with ComptiA+ certificate buying parts from NewEgg. You could be this person at any age.
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Old 02-10-2019   #40
jawarden
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Join Date: Jun 2009
Posts: 393
Quote:
Originally Posted by Pioneer View Post
Lets see. We can keep 40 year old enlargers (at least) working but we can't keep 20 year old scanners working.
I know the frustration. (I have two old scanners and my fingers are crossed so they'll last a bit longer). But surely you must appreciate the Nikon scanner is a greater level of complexity compared to an enlarger, and by their nature are dependent on computers that are changing dramatically year by year?

I got my Nikon scanner when Clinton was president and hooked it up to a Mac G3 for heavens sake. I was using Syquest and Zip drives to store data. All that stuff is gone, but the Nikon keeps on truckin'.

So it's not as reliable as film gear without electronics, of course, but it sure outlasted the technology of its day.
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