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Is this PayPal email legit?
Old 02-27-2019   #1
Rob-F
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Is this PayPal email legit?

I got an email, ostensibly from PayPal, saying "Confirm your identity" by clicking a button, by March 18, or my my PayPal balance will be whisked away and sequestered someplace until I do confirm my identity. I'm afraid this email might be a phishing expedition. Anybody else get something like this?
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Old 02-27-2019   #2
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Just log into paypal as you normally would and see if you need to take any action. Dont use that link, is my advice.
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Old 02-27-2019   #3
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Do not click anything, it is scam, phishing or what ever.


if you want to know go to paypal via the website. in your browser and type it in.
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Old 02-27-2019   #4
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Quote:
Originally Posted by Rob-F View Post
I got an email, ostensibly from PayPal, saying "Confirm your identity" by clicking a button, by March 18, or my my PayPal balance will be whisked away and sequestered someplace until I do confirm my identity. I'm afraid this email might be a phishing expedition. Anybody else get something like this?

NEVER click on a link in one of those E-Mails. Well technically the clicking isn't so dangerous, but putting any info in the website it opens. Even if you think it's legit, just go to the website by entering the address in your browser.
In this case, that sounds like typical phishing.
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Old 02-27-2019   #5
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Go into your PayPal account without clicking on the link, but I remember out of the blue having to provide some additional ID to PayPal a few years back. IIRC it coincided with the number of transactions I’d done and some laws. Something like receiving small payments to fund terrorism or something. Anyway, PayPal is really a bank, and as local laws catch up slowly you need to provide the same level of proof of ID as you do to open a bank account.
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Old 02-27-2019   #6
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Is the email addressed to you by name or "Dear Cusomer/PayPal User" or somesuch? If it's not addressed by name it's 100% a scam. If it's by name I'd be quite worried since it might indicate a problem or data-breach. As per the other's advice above, NEVER click a link, always log in directly as you normally would.

PayPal mithers me to confirm my phone number (which I've done) when I log in from the Ebay pop-up and I think that's a bad thing because it leads to familiarity seeing such things, meaning you can be off-guard when a scam appears.
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Old 02-27-2019   #7
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It's directed to my email account, using my email address. It's a really elaborate layout. Someone who knew what they were doing, went to a lot of trouble. But so far, no one else on RFF is saying they got this. I'll give it some time. In the meantime I will check my PayPal account.
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Old 02-27-2019   #8
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The request for information showed up in my PayPal account. They want date of birth, social, and last four of social. But social security numbers are not supposed to be used for other purposes. I don't really even want to give them my DOB. How of there feel about this?
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Old 02-27-2019   #9
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I got one too. I didn't click on the link, but did log into my account and looked in teh "notifications" section. You'll find the same request. What they're asking has to do with how they use your balance. Up to you if you want to agree to it or not.

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Old 02-27-2019   #10
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Quote:
Originally Posted by Rob-F View Post
It's directed to my email account, using my email address. It's a really elaborate layout. Someone who knew what they were doing, went to a lot of trouble. But so far, no one else on RFF is saying they got this. I'll give it some time. In the meantime I will check my PayPal account.
It is undoubtedly a scam or phishing.

I don't know how with other email apps, but in Apple Mail I use the "Messages > Forward as attachment" command to send all such emails to Paypal Spoofs <[email protected]>, and then delete the email.

Some information from Paypal about fraud, phishing, etc:

https://www.paypal.com/us/smarthelp/...emails-faq2340

https://www.paypal.com/us/smarthelp/...website-faq438

I get faked, phishing emails like this from time to time, posing as Paypal, Apple, Google, etc. Never click a button on them, always report them to whatever company was being faked, and use the safe ways to check your accounts and check for viruses and snoopers on your system.

G
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Old 02-27-2019   #11
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The surest way to know if the email is legit, check that the link you are asked to press (or if you pressed already) has the paypal domain (https://paypal.com) if it has something else (http://payspal.com, http://paypaaal.com or other nonsense) is a fraud.

Got this kind of email often enough.


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Old 02-27-2019   #12
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I don't know how to check the link, but the email is from [email protected]>
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Old 02-27-2019   #13
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Whenever in doubt, contact the service provider (in this case PayPal) directly through the contact information on their homepage.


https://www.paypal.com/au/smarthelp/contact-us



NEVER click the link if you have even a smidge of concern.
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Old 02-27-2019   #14
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Originally Posted by Rob-F View Post
I don't know how to check the link, but the email is from [email protected]>

All of my emails from paypal end with @paypal.com.au (I'm in Aus). I've never had anything with @mail.paypal.com.au
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Old 02-27-2019   #15
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Quote:
Originally Posted by Rob-F View Post
I got an email, ostensibly from PayPal, saying "Confirm your identity" by clicking a button, by March 18, or my my PayPal balance will be whisked away and sequestered someplace until I do confirm my identity. I'm afraid this email might be a phishing expedition. Anybody else get something like this?
Never, ever, ever click links within an email. To be sure, access your account by entering the full URL in your browser and go from there.

Do this every time.
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Old 02-27-2019   #16
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Quote:
Originally Posted by nickthetasmaniac View Post
All of my emails from paypal end with @paypal.com.au (I'm in Aus). I've never had anything with @mail.paypal.com.au
never trust that, it is too easy to spoof.
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Old 02-27-2019   #17
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Quote:
Originally Posted by Rob-F View Post
I don't know how to check the link, but the email is from [email protected]>
the mail. is a giveaway.
Regardless, addresses are easily spoofed
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Old 02-27-2019   #18
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Originally Posted by Rob-F View Post
I don't know how to check the link, but the email is from [email protected]>
Who the email is from is meaningless. You can set the reply address to anything you want.

The way to really check the email is to View the Raw Source of the email.

Typically you will see a more accurate sender (or at least the server where the email originally bounced from) and you can see where the link is actually going to take you. What the text says and where the link goes don't have to be the same thing.

Shawn
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Old 02-27-2019   #19
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Originally Posted by JoeLopez View Post
Never, ever, ever click links within an email. To be sure, access your account by entering the full URL in your browser and go from there.

Do this every time.
Yes, seconding this. Don't even click the link to see where it is going. A sophisticated system will be able to tell you clicked the link and that kind of bumps up your priority for more phishing scams. You might be a gullible one...

Shawn
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Old 02-27-2019   #20
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Just hover over the link and see what page it is pointing towards!
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Old 02-27-2019   #21
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"Your account will be (Pick one) deleted, frozen, suspended, etc" is the hallmark of a phishing scam. The above advice is good. I get one from a bank that I don't even use. Stupid.
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Old 02-28-2019   #22
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There's a link to paypal in ebay. To get into ebay needs an ID and password, then use the ebay link to paypal with you pp id and pw; meaning two iD's and two pw's needed.


Or just go in in the normal way, or phone them...


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Old 02-28-2019   #23
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Originally Posted by JoeLopez View Post
never trust that, it is too easy to spoof.
I don’t. My point is simply that the address the OP was receiving the ‘paypal’ email from is not the same format as genuine PayPal emails I’ve recieved.
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Old 02-28-2019   #24
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Well, PayPal is requesting (demanding?) that we "confirm identity" directly on my PayPal page. It says to do this if I like buying things or sending money from my PayPal account.

So something's up!
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Old 02-28-2019   #25
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I've just logged into my paypal account and all seems normal, no messages about contacting them or anything.

I'd do what others are suggesting and login to your account and and contact them directly.
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Old 02-28-2019   #26
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PAYPAL IS NOT A BANK.

PayPal is a money transfer facilitator. Receiving money for goods through PayPal is highly dangerous because the sender can contact their credit card, dispute payment (which is always granted) - then PayPal will come after seller for money. PayPal will tell seller that because credit card company is a bank or affiliated with a bank that they must comply. And you will be out your money, and out the gear you sold. Accepting money for goods through PayPal is all risk.

Read this: https://www.thestreet.com/investing/...usion-14549947

"We are not a bank and we have no aspirations to become a bank. We're not looking to move into banking at all," Ready says. "What we are doing is democratizing access to financial services."
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Old 03-20-2019   #27
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So, Dan. . .how do you receive payment when you sell one of your books? (I bought one sometime back, but don't remember the details of the transaction.)
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Old 03-21-2019   #28
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All the advice offered above to avoid email scams is important.

In the case of PayPal, just communicate with them using their iOS or Android app. If the request to conform or update credentials is authentic, the app will respond accordingly.

I am ignorant regarding Android app security. iOS apps are always authentic (Yes, I know in 2015 numerous apps in the Chinese Apple store contained XcodeGhost malware when app developers downloaded Xcode from third-party sites instead of from Apple).

PayPal is a de-facto insurance company.

It was created simply because before 2002 eBay transactions were at risk for fraud. Then, sellers who complied with PayPal's policies received fraud protection. Buyers were more secure as well because they did not have to divulge their credit card credentials to multiple sellers they knew nothing about.

PayPal fees are insurance premiums.

Of course, PayPal expanded and modified their business services over the years. They were spun off from eBay.
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Old 03-21-2019   #29
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Quote:
Originally Posted by NY_Dan View Post
PAYPAL IS NOT A BANK.

PayPal is a money transfer facilitator. Receiving money for goods through PayPal is highly dangerous because the sender can contact their credit card, dispute payment (which is always granted) - then PayPal will come after seller for money. PayPal will tell seller that because credit card company is a bank or affiliated with a bank that they must comply. And you will be out your money, and out the gear you sold. Accepting money for goods through PayPal is all risk.

Read this: https://www.thestreet.com/investing/...usion-14549947

"We are not a bank and we have no aspirations to become a bank. We're not looking to move into banking at all," Ready says. "What we are doing is democratizing access to financial services."
Using paypal is not any more dangerous than a bank credit card processing solution. People have always been able to do charge backs, etc. While there is risk of Paypal siding with a buyer, it certainly isn't the norm.

I've been accepting payments personally and through a business for about 20 years now without issue. I've won cases through paypal as a seller as well.
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Old 03-21-2019   #30
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Quote:
Originally Posted by Rob-F View Post
I got an email, ostensibly from PayPal, saying "Confirm your identity" by clicking a button, by March 18, or my my PayPal balance will be whisked away and sequestered someplace until I do confirm my identity. I'm afraid this email might be a phishing expedition. Anybody else get something like this?
Report it to [email protected] using your forward icon in the email sent to you
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Old 03-21-2019   #31
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Originally Posted by joe bosak View Post
Just log into paypal as you normally would and see if you need to take any action. Dont use that link, is my advice.
Always report the problem by sending the email received to [email protected]
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Old 03-21-2019   #32
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I had that happen to me. I went to paypal and there was no problem. Go to Paypal. Check it. Then ignore. And, remember the IRS does not call. They send letters. Got one phony call from them several weeks ago.
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