willie_901
Mentor
This is very impressive indeed. Congratulations to you and to Leica as well.
veraikon
xpanner
If it was sent to Solms, Hessia (Germany) . Hessian state school holidays finished there at this Monday. The weeks before were holiday time.
dcsang
Canadian & Not A Dentist
Ya know.. now that I think about it..
here was the breakdown for my camera:
Back to dealer: April 29
Arrived in Solms: May 5
Rec'd snail mail from Leica: May 13 - post dated for May 8 (giving description of problem and fixes that were to be applied)
Checked a number of times on the status on Leica's site and it was always "in repair".
Started to get frustrated: June 9
Began email conversation with Leica customer service: June 10 (or thereabouts)
Camera "Completed" repairs: June 12
Camera shipped: June 16
Camera rec'd by me: June 19
Total transit time: 9 days
Total "out of my hands" time: 51 days
Total repair time: 42 days
So, excluding the travel time, it was 6 full weeks for the repair - not bad - but it always feels longer because, as Tom Petty sang, "The waiting is the hardest part . . . "
Dave
here was the breakdown for my camera:
Back to dealer: April 29
Arrived in Solms: May 5
Rec'd snail mail from Leica: May 13 - post dated for May 8 (giving description of problem and fixes that were to be applied)
Checked a number of times on the status on Leica's site and it was always "in repair".
Started to get frustrated: June 9
Began email conversation with Leica customer service: June 10 (or thereabouts)
Camera "Completed" repairs: June 12
Camera shipped: June 16
Camera rec'd by me: June 19
Total transit time: 9 days
Total "out of my hands" time: 51 days
Total repair time: 42 days
So, excluding the travel time, it was 6 full weeks for the repair - not bad - but it always feels longer because, as Tom Petty sang, "The waiting is the hardest part . . . "
Dave